- The mattress must be placed on a stable base without large gaps (no larger than 3.0 cm), otherwise permanent damage to the product may occur, for which Candia is not responsible.
- You must turn the mattress at least every 6 months to air it out and avoid the formation of drafts.
- Choose and use a protective cover for the mattress (topping), to prevent stains from human secretions and more.
- Do not use water on the product. It can be absorbed and create internal moisture and unpleasant odor.
- Do not use chemical cleaners on the product.
- Do not smoke while using the product. The flame retardant properties of the materials do not completely guarantee your safety.
- Do not use the handles to lift the mattress with its full weight. The handles are only used to slightly move the product once it is already placed on the bed.
- Do not touch very heavy objects, do not jump or stand upright on the mattress, there is a risk of permanent damage to these areas.
The exclusive construction method of Candia's toppers is such that it does not allow their materials to move when folded, however, for the longevity of the product, only roll storage is recommended.
- Choose and use a protective cover for the top layer to prevent stains from human secretions and more.
- Do not smoke while using the product. The flame retardant properties of the materials do not completely guarantee your safety.
- Regular ventilation of the upper layer is recommended to avoid the accumulation of odors from the human body.
- Do not use water to clean the product. It can be absorbed and create internal moisture and unpleasant odor. Use only and carefully a mild cleaner and allow it to dry thoroughly.